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Certifications and partners, and what they do for you

Logos on a website are easy. Here is what each credential and vendor relationship actually means when your server fails, your insurer sends a questionnaire, or a camera needs to go on a dock.

Certifications Chuck holds

Earned by exam. These are the credentials behind the work, not sponsorships.

Servers, Windows and Microsoft 365

Microsoft MCSE

The credential behind every Windows server, domain and Microsoft 365 tenant we build.

What it means for you
Business phone systems

3CX Certified

A phone system you own, installed and supported by someone 3CX has actually tested.

What it means for you

Vendor partnerships

The products we standardize on, with partner pricing, support escalation and the experience of having deployed them many times.

Business computers, servers and hardware

Dell Partner

Business-class Dell hardware, specified for your work and configured before it lands on the desk.

What it means for you
Multi-factor authentication

Cisco Duo

The second factor that stops a stolen password from becoming a stolen business.

What it means for you
Camera recording, storage and backup

Synology Partner

The box in the closet that records your cameras, holds your files and backs them up, with no monthly fee.

What it means for you
Endpoint protection

Webroot

Lightweight protection on every computer, watched from one console so nothing goes unpatched or unnoticed.

What it means for you
Remote monitoring and management

NinjaOne (NinjaRMM)

The tool that lets us fix a problem in Norwalk from New London before anyone calls.

What it means for you
Password management

Bitwarden

The end of the password spreadsheet, the sticky note and the one password everyone uses.

What it means for you
Business WiFi and point-to-point wireless

EnGenius

The outdoor access points and wireless bridges behind every campground, marina and outbuilding we connect.

What it means for you
More about Chuck and the company on the About page.